Launched on January 12, 2017, Airtel Payments Bank* (hereinafter referred to as ‘bank’) is India’s first payments bank that has brought millions into banking network. Aligning to the Government’s vision of building a nation that is digital, Airtel Payments Bank reaches out to a divergent customer base, driving digital and financial inclusion.
In our endeavor to build a digitally connected world, the bank offers solutions reinforced by convenience. Leveraging the Airtel’s wide retail network of more than 536,000 customer touch points, the bank offers a range of basic banking services to a wider customer base. With the use of technology, wide distribution scale and a brand that people trust, we have been successful in reaching out to the undeserved people in society while expanding the formal financial banking system at the same time.
With a promise to serve the rural households and increase access to formal financial mechanism, the bank provides a host of services including Savings Account, Semi-Closed Prepaid Payment Instrument, assisted utility payments and Domestic Remittance services, among others, to the customers.
Airtel’s mobile number is the account number
Free personal accident insurance cover worth H1 Lac
Open account within minutes using e-KYC (through Aadhaar card)
Transfer funds within Airtel Payments Bank accounts and third party accounts
Easy withdrawal and deposit of cash through merchant partners, including grocers, kirana stores, pharmacies and restaurants, among others
Attractive interest rate on deposits
In association with Master Card, we launched Online Debit Card for our customers. Unlike any other wallet or payment banks, we are the first in the country to introduce an online debit card, enabling customers to make transactions with any merchant sites for online payments.
Domestic remittances in FY 2017-18 from H 39,718 Mn in FY 2016-17
Payment using semi-closed prepaid payment instruments in FY 2017-18 from H 14,174 Mn in FY 2016-17
Dedicated customer care in 12 regional languages
Of total accounts opened till date in rural / unbanked areas to ensure financial inclusion
Merchant touch points across India
Airtel’s retail customer touch points (March’18)