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About us

Bharti Airtel Limited is a leading global telecommunications company with operations in 16 countries across Asia and Africa. Headquartered in New Delhi, India, the Company ranks among the top three mobile service providers globally in terms of subscribers.

In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 413 million customers across its operations at the end of March 2018.

Diversified service portfolio

Wireless Services

We offer postpaid, prepaid, international roaming, data connectivity and other value-added services to our customers.

Home Services

We offer fixed-line telephone and broadband (DSL) services across pan-India.

Digital-TV Services

Our Direct-To-Home (DTH) platform offers both standard and high definition (HD) digital TV services with 3D capabilities and Dolby surround sound.

Airtel Business

We are India’s leading and most trusted provider of ICT services with a diverse portfolio of services to enterprises, governments, carriers and small and medium businesses.

Payments Bank

India’s first payments bank with active operations across 29 states in India.

Tower Infrastructure

We own and operate more than 39,523 telecom towers under our subsidiary Bharti Infratel Limited (on a standalone basis) with presence across all 22 telecom circles.

World Population

24% *

of the total population covered
* Based on UN Report dated January 1, 2013

Recognized brand

Talented people

20,793

Permanent employees

17,263
India & South Asia

3,530
Africa

Indian population coverage

95.3%

Africa presence

14 countries

Shareholding as on March 31, 2018

1 Promoter and Promoter group
67.14%
2 Mutual Funds and Units Trust of India
6.61%
3 Financial Institutions, Banks and Foreign Institutions
18.53%
4 Insurance Companies
5.69%
5 Others
2.03%

Vision

Our vision is to enrich the lives of customers. Our obsession is to win customers for life through an exceptional experience.

Values

Alive, Inclusive, Respectful.

Objectives

Grow market share. Grow revenue. Drive down cost.

Win the 4G Game decisively
  • Win the primary SIM slot and wrest back share.
  • Win every market and channel through brilliant micro marketing and a re-energized GTM.
  • Drive upgrades through device partnerships and offers.
  • Lock-in customers through postpaid, loyalty program and more products.
Win with Brilliant Network Experience
  • Fix network quality through discipline, ownership, right measurement and digitization.
  • Future proof the network across access, transport and core layers by investing smartly.
Build New Revenues
  • Rapidly grow homes through broadband and DTH expansion.
  • Accelerate SME through GTM re-invention and going deeper in large accounts.
  • Leverage Customer 360, training and touch points to drive the right recommendation at the right time.
  • Build the largest Music and TV service of India.
  • Launch homes, office and payments platforms to drive new revenues.
  • Build the largest payments bank through dramatic increase in users and financial services use cases.
  • Drive new revenue streams in the areas of IoT, Cybersecurity and DCs.
Win with War on Waste
  • Drive down cost through end to end process re-engineering and digitization.
Win with People
  • Drive passion and teamwork while building an Airtel of the future.

© 2018 Airtel India