Frequently Asked questions

Earn high interest of 2% PA upto 1 lakh end of balance and 7% above 1 lakh and upto 2 lakhs of end of day balance

Get free Personal Accidental Insurance of ₹2 Lac (all users)

The total balance of the account is the available balance. It is the amount that is accessible to the customer for transactions.

Even if the depositor doesn't have a bank account or wallet with us, he can deposit cash in Airtel Payments bank account by visiting the nearest Banking Point.

Monthly.

Yes, QR code facility is available in My Airtel App's Airtel Payments Bank section.

Once a bank account number is assigned to a user, it remains the same even if he changes his mobile number later on.

Currently bank does not offer Full KYC Wallets. Existing Full KYC customers can upgrade to Savings Bank Account by visiting nearest banking point.

You may call our new missed call alert facility number from the registered mobile number to know your account balance.

The call will get disconnected automatically and an SMS will be sent to the registered mobile number of the user.

To check account balance, you need to dial 9971199711

Alternatively, you may check the balance through My Airtel App, Internet Banking or by calling our Customer Care.

We will not auto deduct payments from your account.

As per the RBI guidelines, you can hold only a maximum of 2 lakh in your Airtel Payments Bank savings account at the end of the day. This limit is imposed on the sum of your wallet balance, savings account balance and current account balance. Your balance amount exceeding 2 lakh is moved at the end of the day, to a sweep-out account with our partner bank, Suryoday Small Finance Bank, where you earn interest as per rates offered by them.

You will not be able to transact or keep a balance beyond INR 1,95,000 in your Airtel Payments Bank Savings Account.

If your balance reached INR 150,000 and sweep account was not opened even after providing consent, please contact our customer care at 1800-23400 to know more.