Case Study

    Airtel IQ Assured Delivery helps major private bank reach near 100% of customers for service communication

    Airtel Personalized Business Solutions enabling business success

    Managed SD-WAN
    Hosted Contact Center
    iSOC
    IPLC
    Colocation

    Airtel Business Products Designed to Transform Your Enterprise

    Customer success stories

    Havells achieved intelligent call routing with Airtel IQ

    QuoteAirtel team has developed a unique solution for us to meet our customer expectations proactively. It has not only helped us in conditional call routing but has also helped in reducing the cast significantly.

    Gaurav Taxali
    AVP, Havells

    Panasonic consolidated its scattered network and got a scalable solution with Airtel MPLS

    QuoteWe wanted to consolidate the MPLS network under one partner that has end-to-end capability, can deliver business SLAs, cost effectively. Airtel Business created an integrated and customized solution for us to consolidate the network of all the locations.

    Amandeep Bawa
    IT Infrastructure Head – Panasonic

    The unique features of IoThuB has help Kent’s Cameye analyze data for further action

    QuoteThe API gateway that Airtel has, allows any CRM application connect to Airtel and do a lot of manipulation with the SIM cards, look at the data, see the billing information.

    Saurabh Gupta
    CIO - KENT CamEye

    MG Hector made smarter with Airtel IoT

    QuoteTechnology today in the automotive arena is on the pillars of connected, electric, and autonomous, and IoT plays a key role in connecting all these players together. iSmart platform is the base of our entire internet solutions for the MG Hector and the best choice was to have Airtel with us in the process.

    Gaurav Gupta
    Chief Commercial Officer - MG Motors, India

    Airtel IoT is the first choice for Revolt motors for their technology-first electric motorbikes

    QuoteAirtel as an enterprise is agile. It was an automatic choice to get into collaboration with Airtel. We are in the business of electric bikes, which is dependent on IoT and I don’t think there is a bigger name than Airtel for IoT. It has been great working with Airtel Business for the solution.

    Atul Nigam
    Chief Information Officer - Revolt Motors

    Frequently Asked Questions about Airtel Business

    What is Airtel Business and what enterprise solutions does it offer?

    Airtel Business is India’s leading B2B telecom and digital solutions provider, trusted by over 1 million businesses. It offers a comprehensive suite of enterprise solutions including managed SD-WAN, MPLS connectivity, Internet Leased Lines, Private 5G, IoT, cloud services (including Airtel Public Cloud), cybersecurity (iSOC, DDoS protection), global connectivity across 50+ countries, CPaaS, colocation, business collaboration tools, and industry-specific digital transformation solutions.

    2. Why should enterprises choose Airtel Business as their telecom partner in India?

    Airtel Business combines India’s most extensive network infrastructure with cutting-edge digital capabilities, trusted by 1 million+ businesses. It delivers personalised, end-to-end solutions, from connectivity to cloud and cybersecurity, backed by SLA-driven managed services, 24×7 expert support, and a proven track record of helping enterprises expand faster, reduce costs, and stay secure.

    How can I get a customised enterprise connectivity solution from Airtel Business?

    Airtel Business specialises in tailored enterprise solutions built around your specific industry, scale, and use case. You can request a callback directly on the Airtel Business website by filling in your contact details, company name, and email id. An expert will reach out to assess your requirements and design a personalised solution, whether it’s connectivity, cloud, cybersecurity, or an integrated digital transformation package.

    How do I contact Airtel Business sales for enterprise requirements?

    You can connect with the Airtel Business sales team by clicking “Talk to an Expert” on the Airtel Business website (airtel.in/b2b). Simply fill in your name, mobile number, company name and company email. The team will get in touch with you promptly to discuss your enterprise requirements and guide you toward the right solution.

    Does Airtel Business offer industry-specific digital transformation solutions?

    Yes, Airtel Business provides tailored solutions across a wide range of industries including Banking & Financial Services, Manufacturing, Automotive, IT/ITeS, Logistics & Distribution, Energy & Utilities, Retail & eCommerce, Media & Entertainment, Travel & Tourism, and Telecom & Carriers. Each vertical offering is designed to address sector-specific challenges—from securing banking transactions to enabling real-time fleet tracking and smart metering.

    Does Airtel Business provide Internet Leased Line (ILL) services for enterprises?

    Yes, Airtel Business offers Internet Leased Line (ILL) services as part of its enterprise connectivity portfolio. ILL provides dedicated, high-speed, symmetrical internet connectivity with guaranteed bandwidth and uptime, making it ideal for enterprises that require reliable, uninterrupted internet access. It is available as part of Airtel’s broader Build Agile Networks and enterprise connectivity solutions, supported by robust SLAs and 24×7 managed services.

    What bandwidth options are available under Airtel Business Internet Leased Line plans?

    Airtel Business Internet Leased Line plans are designed to meet diverse enterprise needs with flexible, scalable bandwidth options. Whether you are a growing business or a large multi-location enterprise, Airtel Business can tailor the bandwidth to match your requirements. For specific bandwidth tiers, pricing, and availability at your location, it is recommended to contact the Airtel Business sales team directly for a customised quote.

    Does Airtel Business offer SD-WAN solutions in India?

    Yes, Airtel Business offers Managed SD-WAN solutions that help enterprises set up smart, flexible, and secure networks across locations in half the time compared to traditional WAN deployments. Airtel Managed SD-WAN enables intelligent path control, centralised network management, robust security, and cloud-optimised connectivity. It supports multiple underlay options including, MPLS, 4G, broadband, and satellite, and has helped clients achieve up to a 40% reduction in IT expenses.

    What MPLS connectivity services are available with Airtel Business?

    Airtel Business provides MPLS (Multi-Protocol Label Switching) connectivity as part of its enterprise networking portfolio, enabling secure, reliable, and high-performance private network connections across multiple locations. A notable example is Panasonic, which partnered with Airtel Business to consolidate its scattered MPLS network under one provider, achieving an integrated and cost-effective solution with end-to-end capability and business-grade SLAs across all its locations.

    Can Airtel Business provide dedicated internet for multi-location enterprises?

    Absolutely. Airtel Business is built for multi-location enterprises, offering solutions like Managed SD-WAN, MPLS, and Internet Leased Lines that seamlessly connect branch offices, factories, retail outlets, and headquarters across India and globally. The Managed SD-WAN solution specifically enables enterprises to expand to new locations rapidly, with centralised management and consistent, SLA-backed performance across every site.

    Does Airtel Business offer SLA-backed enterprise internet services?

    Yes, SLA (Service Level Agreement)-backed services are a cornerstone of Airtel Business offerings. Enterprises receive guaranteed uptime, performance benchmarks, and managed support across connectivity, cloud, and security services. Airtel’s iSOC, for instance, provides SLA-based implementation and incident management supported by 80+ certified technical resources. The Airtel Public Cloud also offers 99.99% uptime backed by SLAs and 24×7 cloud management with 300+ experts.

    What managed cloud services are offered by Airtel Business?

    Airtel Business offers its Telco-Grade Public Cloud, providing AI-enabled, sovereign, and secure cloud infrastructure. It has high use case for Disaster Recovery and Infra. Services include cloud advisory, secure migration, workload management, and 24×7 managed support with 300+ experts following ITIL processes. Airtel Cloud helps enterprises reduce total cost of ownership (TCO) by up to 40% with bundled flat pricing, high availability (99.99% uptime), and vendor-agnostic tools for cloud spend optimisation.

    What data centre and colocation services are available with Airtel Business?

    Airtel Business offers world-class colocation services through Nxtra, its data centre arm, enabling enterprises to build future-ready infrastructure. Nxtra provides colocation facilities across India’s largest network of data centres, supporting enterprises with secure, scalable, and carrier-neutral infrastructure. Enterprises can leverage Nxtra’s data centres in combination with Airtel’s cloud and connectivity solutions for a fully integrated infrastructure strategy.

    Can Airtel Business support hybrid and multi-cloud environments?

    Yes, Airtel Business is well-equipped to support hybrid and multi-cloud environments. Airtel Cloud offers vendor-agnostic tools that provide insights into cloud spends across different cloud platforms, and its one-stop solution approach means enterprises get both cloud and connectivity from the same provider. Airtel also provides end-to-end services from conceptualisation and planning to implementation and ongoing support across hybrid infrastructure setups.

    What cybersecurity solutions does Airtel Business provide for enterprises?

    Airtel Business offers a comprehensive cybersecurity portfolio including Airtel Secure iSOC (managed Security Operations Center), DDoS Security, Secure Internet, and WAAP (Web Application & API Protection). These solutions are powered by partnerships with leading global security vendors including Cisco, Palo Alto Networks, Netskope, and Forcepoint. Together, they protect enterprise endpoints, applications, and networks with 24×7 monitoring, threat intelligence, and automated incident response.

    Does Airtel Business offer managed security services (MSSP)?

    Yes, Airtel Business operates as a leading Managed Security Services Provider (MSSP) through its Airtel Secure iSOC offering. It monitors over 90,000 endpoints, manages 12,000+ integrated devices, and processes 8,000+ security events daily. The service is available in fully managed, co-managed, or hybrid models, with a pay-per-use pricing structure. Airtel iSOC is certified in ITIL, ISO27001, SOC1 & SOC2, and CMM 3.0 BCMP, and is CERT-In empanelled.

    How does Airtel Business protect enterprises from DDoS attacks?

    Airtel Business offers a dedicated DDoS Security solution designed to ensure business continuity by detecting and mitigating DDoS attacks in real time. This service is part of the broader Airtel Secure product suite, which also includes Secure Internet and WAAP for comprehensive protection. The iSOC platform further complements DDoS protection with 24×7 threat monitoring, AI/ML-driven threat intelligence, and automated threat containment to keep enterprise infrastructure resilient.

    Can Airtel Business secure remote and hybrid work infrastructure?

    Yes, Airtel Business provides robust solutions to secure remote and hybrid work environments. The Managed SD-WAN solution enables secure, direct cloud access for remote offices and branches, replacing traditional VPNs with smarter, faster connectivity. Airtel Secure iSOC provides round-the-clock monitoring of all assets—on-premises and in the cloud—while Secure Internet and WAAP add additional layers of protection for distributed workforces accessing enterprise applications remotely.

    How can enterprises request a consultation or demo from Airtel Business?

    Enterprises can easily request a consultation or demo by visiting airtel.in/b2b and clicking on “Talk to an Expert” or “Request a Callback”. Fill in your full name, mobile number, company name, company email, and the product or solution you’re interested in, and submit the form. The Airtel Business team will get in touch promptly to understand your requirements, offer expert guidance, and, if needed, arrange a live demonstration of the relevant solutions.

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