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Highlights

Environment
  • 61% Reduction in networks diesel emission intensity (tCO2e per terabyte) from base year FY2020-21
  • 43% Reduction in Networks grid electricity emission intensity (tCO2e per terabyte) from base year FY2020-21
  • 3,859 tonnes E-waste from IT and network infrastructure was responsibly recycled through our authorised partners
  • 223,930 MWh Renewable energy consumed in FY 2023-24
  • 43% Increase in use of renewable energy from previous year FY2023-24
  • 24,343 MWh Energy savings through conservation initiatives (in Facilities, Data centres and MSCs)
  • ~494 Mn Sheets of paper saved through e-bill initiatives in FY2023-24
  • 71% CPE repaired out of total collected through take-back schemes in FY2023-24
  • 36% of renewable energy incorporated into the energy supply (electricity and fossil fuel) of all DCs (309,486 MWh)
  • We have ISO 14001 (Environment Management System) and ISO 45001 (Occupational Health and Safety Management System) certification for all our operations
Social
Impact through Bharti foundation since inception:
 
  • 3 Mn+ students impacted
  • 31,000+ schools impacted
  • Nearly 3 Mn community members impacted
 
Impact through Bharti foundation during the year
 
  • 9 Lakh+ students reached
  • 10,000+ schools reached
  • 50,000+ teachers reached
  • Satya Bharti School Program: 173 schools established, 40,300+ students benefitted
Employees
 
  • 15.8% Women employees (out of total employees)
  • 281,373 total training hours
  • ₹149.5 Mn expenditure on trainings
  • 14.7 hours of training provided per employee
  • 5,548 Training interventions
  • 94% succession rate in middle and top management
  • 100% Employees covered in health & safety trainings
Governance
  • CRISIL has maintained its Governance and Value Creation (GVC) grading, viz. CRISIL GVC Level 1 for Airtel's Corporate Governance policies
  • ~14% reduction in overall B2C customer interactions from FY 2023-24
  • For all the base stations audited by DoT in FY 2023-24, Airtel was found to be compliant with EMF radiation levels
  • Zero customer complaints on data privacy and cyber security
  • Zero regulatory actions for data protection violations