Highlights

Environment
  • 48% Reduction in networks diesel emission intensity (tCO2e per terabyte) from base year FY2020-21
  • 39% Reduction in Networks grid electricity emission intensity (tCO2e per terabyte) from base year FY2020-21
  • 3,330 tonnes E-waste from IT and network infrastructure was responsibly recycled through our authorised partners
  • 156,698 MWh Renewable energy consumed in FY 2022-23
  • 71% Increase in use of renewable energy from previous year FY2021-22
  • 14,676 MWh Energy savings through conservation initiatives (in Facilities, Data centres and MSCs)
  • ~401 Mn Sheets of paper saved through e-bill initiatives in FY2022-23
  • 31% percentage of renewable energy incorporated into the energy supply (electricity and fossil fuel) of all DCs (252,657 MWh)
  • 1.58 is the average PUE FY2023 at our core DCs covering 92% of our ICT population
  • We have ISO 14001 (Environment Management System) certificates for all operational core data centers.
Social
Impact through Bharti foundation since inception:
 
  • ~3 Mn students impacted
  • 27,000+ schools impacted
  • 2.8 Mn+ community members impacted
 
Impact through Bharti foundation during the year
 
  • 2 Mn+ students reached
  • 16,000+ schools reached
  • 88,000+ teachers reached
  • Satya Bharti School Program: 173 schools established, 38,965 students benefitted
Employees
 
  • 211,161 total training hours
  • 101 Mn+ expenditure on trainings
  • 12.2 hours of training provided per employee
  • 4,197 Training interventions
  • 93% succession rate in middle and top management
  • 100% Employees covered in health & safety trainings
Governance
Corporate governance awards
 
  • 22nd ICSI National Award for Excellence in Corporate Governance and ‘Best Governed Company’ in Listed Segment – Large Category
  • Golden Peacock Global Award for Excellence in Corporate Governance, 2022 in "Telecommunications Category" by the Institute of Directors
  • CRISIL has maintained its Governance and Value Creation (GVC) grading, viz. CRISIL GVC Level 1 for Airtel's Corporate Governance policies
  • 15.4% reduction in customer call and complaint volume in FY 2022-23 using FY 2021-22 as baseline (at India Operations level)
  • Highly engaged Board – 100% overall attendance at Board Committee Meetings