Explore Airtel

    Get Flexi Credit up to ₹9 lakhs ✔️Instant disbursal ✔️100% online process

    Apply Now

    Personal Loan Customer Care Number Toll-free

    Applying for your next personal loan can be super easy with the Airtel Thanks app. Use the personal loan EMI calculator to check how a personal loan affects your finances and then go for the best offer. Pay off your loans with easy and flexible EMIs. For any doubts or queries, you can always reach out to the personal loan customer care toll-free number at: (number)

    Steps to Contact Customer Care

    Get in touch with Airtel customer care for any assistance on your personal loan

    Download Airtel Thanks

    Visit Help section

    Dial the number

    Airtel users, call 121

    Toll-free number

    For complaints, call 198

    Apply for a Personal loan

    Follow the simple steps mentioned below

    Open Airtel Thanks App

    Find Shop > Airtel Finance

    Select Flexi Credit

    Fill in your basic details

    Get best offer

    Basis profile verification

    Complete the KYC

    Link your bank account

    FAQs on Personal Loan Customer

    What is the status of my loan application?

    To check the status of your personal loan application, you can check the Airtel Thanks app. If you have applied for a personal loan from other channels, get in touch with customer care via phone or mail for a quick update on your personal loan application status.

    What are the repayment terms and schedule for my loan?

    The repayment terms or schedule for a personal loan can vary from one person to another, depending on various factors. However, you can always call personal loan customer service for an update on the exact terms and conditions.

    How can I get a copy of my loan statement or payment history?

    Usually, the loan statement or payment history is sent to you by the bank itself via mail. However, if you cannot find it in the mail, you can always get in touch with the bank and request them to send the previous month’s loan statement or payment history.

    How do I change my loan repayment date or amount?

    You cannot change the loan repayment date or the amount because these are decided by the bank.

    What is the process for paying off my loan early or making additional payments?

    If you wish to pay off your loan early or make extra payments on the personal loan, reach out to your bank representative or customer service. Ideally, banks levy extra charges when you pay off your loan early or choose the partial prepayment of a personal loan option.

    Personal Loan Lending Partner - Airtel Flexi Credit

    Personal loan customer care

    Applying for your next personal loan from Airtel Finance has become incredibly easy. You get very good personal loan offers with low interest rates and a variety of other features, all of which make Airtel Personal Loans the perfect choice for anyone looking to get a hassle-free loan.

    However, regardless of the ease, there can be situations where the customer has
    doubts or additional queries about the personal loan. To ensure all of your questions are always answered, you
    can contact our personal loan customer service.

    Personal loan customer care details


    Here are the personal loan customer care details for the different personal loan
    lending partners at Airtel:


































    Lender Customer Care Phone No. Write to the bank
    Axis Bank 1-860-500-5555 (chargeable) & 1800–103–5577
    (Toll-free number)
    Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre,
    Pandurang Budhkar Marg, Worli, Mumbai – 400 025
    DMI Finance 11 4120 4444 customercare@dmifinance.in
    Money View 080 6939 0476 care@moneyview.in
    Credit Saison 1800-1038-961 support@creditsaison-in.com
    Early Salary (Fibe) 020-67639797 care@fibe.in

    Customer Care Centres for Personal Loan


    Before reaching out to the bank’s customer care centres, it’s recommended to review
    the FAQs section on the bank’s website. You might find the answer to your query there. Many banks also offer
    virtual assistants on their websites that can help clarify your questions.


    If you still have doubts after checking the FAQs and using the virtual assistant, you
    can contact the bank via their customer care telephone number or email.


    For Airtel Personal Loan related queries, install the Airtel Thanks app and go to the
    Help section or call on 121 (Airtel users) and 198, toll-free number to raise a complaint.

    Steps to resolve customer issues


    If you encounter an issue that requires resolution from the bank, follow these
    steps:

    Step 1 – Contact Customer Care


    Reach out to the bank through any of the following methods:

    • Email

    • Telephone

    • Visiting the Bank

    • Mailing the Bank


    Banks typically respond within 10 working days.

    Step 2 – Approach the Grievance Redressal Officer


    If you are not satisfied with the resolution from Step 1, contact the Grievance
    Redressal Officer using any of these channels:


    • Email

    • Telephone

    • Mailing the Bank


    Be sure to provide your previous complaint number. Responses are usually given within
    10 working days.

    Step 3 – Contact Nodal Officers


    If the issue remains unresolved after Step 2, approach the Principal Nodal Officer
    via:


    • Email

    • Telephone


    Expect a response within 10 working days.

    Step 4 – Contact the Banking Ombudsman


    If your issue is still unresolved after following the above steps, or if you do not
    receive a response within 30 days of lodging a complaint, you can contact the Banking Ombudsman appointed by the
    Reserve Bank of India.

    Contact details for the Nodal Officers and the Ombudsman can be found on the bank’s
    website.

    WhatsApp
    WhatsApp

    WhatsApp Whatsapp

    Get personal loan now