Commercial
 Communication
Platform

  • Manage Telemarketer Registration
  • Manage Enterprise Registration
  • Manage Headers & Templates
  • Manage Caller Names
VIDEO GUIDE & FAQs
  1. Understanding Commercial Communication
  2. New User Registration
  3. Header Registration
  4. Content Template Registration
  5. FAQs - Enterprise Telemarketers who want to send commercial communication
  6. Consent Migration
  7. Consent Template Migration
  8. PE Delivery Function
  9. Circle SPOC details
  10. Template guidelines
  11. Consent bulk Uploading Notification
  12. New Trai Directions- 16/02/2023
  13. Revise TRAI Directive- 12/05/2023
  14. TRAI Press Release- 25/05/2023
  15. Digital Consent TRAI Notification – 02/06/2023
  16. New Trai directive – 11/09/2023
  17. Digital Consent Journey
  18. DCA FAQ’s
  19. TRAI Press Release Dated - 07/11/2023
  20. PE Terms and Conditions
  21. TRAI Directive for Voice/SMS - 18/06/2024
Code of Practice (TCCCPR 2018 – UCC guidelines)
SNo.Document NameDownload Link
1.CoP – PreferencesClick here to download
2.CoP – EntitiesClick here to download
3.CoP – ComplaintsClick here to download
Escalation Matrix
Level 1DLT Care (dlt.care@airtel.com)
Level 2Nafees Khan (a_nafees1.khan@airtel.com)
Level 3Manish Mehra (manish.mehra@airtel.com)
List of Principal Entities and Headers on DLT
SNo.Document NameDownload Link
1.List of Principal Entities registered on DLT.Click here to download
2.List of Headers associated with Principal EntitiesClick here to download
Download Forms
SNo.Document NameDownload Link
1.Authorization LetterClick here to download
2.Service Agreement for Telemarketer (on Rs. 100/- stamp paper)
  • *For Kerala stamp paper of Rs 200 is required
  • *For Mumbai stamp paper of Rs 1000 is required [500+500 Bond Stamp agreement]
Click here to download
3.GST DeclarationClick here to download
4.Document checklistClick here to download
5.Airtel Bank details for Registration Fee and security deposit (NEFT/Cheque/DD)Click here to download
6.Header -CLI Authorisation LetterClick here to download