A complete guide on blocking your prepaid SIM card

Smartphones have become an integral part of our lives. It is not just a device to place calls or send text messages anymore. Nowadays, we use our smartphones for everything. Be it booking train or flight tickets, or simple grocery shopping, everything can be done using our smartphones. Payment and banking applications like Airtel Thanks or Paytm store important financial information for easier payments. Almost every application in your phone is linked with your phone number. Therefore, having access to your sim card is almost like having access to your personal life and phone. Therefore, it is quite important to block your sim, in case of loss or theft of your phone. There can be other reasons to block a sim.

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If you are an Airtel user, blocking a prepaid sim or a postpaid one is quite easy. Just follow the below steps!

Blocking the sim card via customer care

You can always reach out to Airtel’s 24*7 customer care for blocking your sim. The customer care executives will assist you in blocking the sim in a few simple steps. All you need to do is reach out to customer care on the right number from the right network. Below details will help you understand the same.

If you have your sim with you and want to deactivate it, call on 198 or 121 from your airtel number.
Otherwise, if you don’t have your sim and are calling from another Airtel Number, call 9849098490.
If you don’t have your or another Airtel number and you are calling from some other network, call 1800-103-4444 or 18001034444 toll-free numbers.

You may be asked to verify your details on these calls like your registered address, most recently dialed number, ID proof, last recharge price, etc. Go ahead and verify the details. Once verified, you can ask the executive to block your sim card.

The call from an Airtel number will be chargeable at 50 paise per 3 minutes.

• Blocking the sim from a nearby Airtel store
  If you are an individual who likes doing everything offline for security, you can go ahead with this way to block your sim. Locate the nearest Airtel store and meet an executive there. If you have the sim on you, provide your details like ID proof, date of birth, mother/father’s name, address proof, etc. Once the verification process is over, you will receive an OTP (One Time Password) on your registered sim. Please share the same with the executive and get your sim blocked.
• Blocking your sim onlineYou can also visit Airtel’s website or use the mobile app to get help via Airtel’s Live Chat support. You can get any query answered like sim deactivation or blocking. Another way to go about it is to drop a mail to Airtel at 121@in.airtel.com.

  If you have a corporate Airtel sim and you want to block it, you need to request your Corporate or Key account manager to contact the sim card network administrator. You will have to fill out a form for the same.

Don’t forget to block your sim in case of loss or theft to ensure it doesn’t fall into the wrong hands. The data your sim card holds is absolutely confidential and needs to stay private. Therefore, follow the above steps to block your sim given the situation arises. The steps mentioned above are applicable for both postpaid and prepaid sim cards.

Data and privacy run the world today. Please ensure you take the necessary steps right away to make sure that your financial security is maintained in case of any loss or theft.