Explore Airtel Thanks App    X
  1. Home
  2. »
  3. Postpaid
  4. »
  5. How to fix black screen on mobile
How to fix black screen on mobile

How to fix black screen on mobile

Experiencing a black screen on your mobile device can be incredibly frustrating, whether you’re using an iPhone, Android, or any other smartphone. This issue, where the phone is on but the screen remains unresponsive and pitch black, can stem from various causes including software glitches, hardware failures, or battery issues. This blog provides a detailed guide on how to fix black screen on phone, covering both iPhone black screen and Android black screen issues.

Buy Airtel Postpaid with exciting benefits!

Understanding the Black Screen Issue

A black or blank screen can occur without warning, and while the phone might appear dead, often, the device is still functioning but unable to display anything. Before diving into solutions, it’s crucial to determine whether the issue is caused by software or hardware. A simple test is to call your phone from another device; if it rings, the issue is likely software related.

Common Causes of Black Screen on Mobile

  1. Software Glitches: Minor software errors can cause the display to stop functioning, even though the phone still works.
  2. Physical Damage: Drops or impacts can dislodge internal components.
  3. Liquid Damage: Exposure to liquids can short-circuit the display without harming other functionalities.
  4. Battery Issues: Sometimes, a depleted or defective battery can fail to power the screen.

Read more: How to check the data usage on Android and iOS devices?

Step-by-Step Solutions to Fix Black Screen on Mobile

For Both Android and iPhone

1. Force Restart Your Phone:

– iPhone: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Side button until you see the Apple logo.

– Android: Press and hold the Power button along with the Volume Down button for about 10-15 seconds until the device restarts.

This can resolve issues caused by minor software glitches or frozen apps.

2. Charge Your Device:

– Plug your device into a charger and let it charge for at least 30 minutes. Sometimes, the phone might have a deep battery discharge that prevents the screen from turning on.

3. Check for Physical and Liquid Damage:

– Examine your phone for any visible signs of damage. If your phone has been dropped or has come into contact with liquid, professional repair might be necessary.

For iPhone Specific

1. Restore via iTunes:

  – Connect your iPhone to a computer and open iTunes (or Finder on macOS Catalina and later). Check if the device is recognized. Back up your data if possible, then perform a restore. Note that this will erase all data on the device.

2. Contact Apple Support:

– If your iPhone black screen persists, contacting Apple Support or visiting an Apple Store can provide you with professional diagnostics and repair options.

For Android Specific

1. Enter Recovery Mode and Wipe Cache Partition:

– For most Android phones, turn the device off, then press and hold the Power and Volume Up buttons simultaneously to enter recovery mode. Use the volume buttons to navigate and the power button to select “Wipe cache partition.” 

This clears out temporary files that might be causing the screen issue.

2. Factory Reset:

– If none of the above steps work, consider a factory reset. This can be done through recovery mode. Remember, this will erase all data on your device, so it should be used as a last resort.

3. Seek Professional Help:

– For persistent Android black screen issues, a visit to an authorized service centre is recommended. Sometimes, the problem might be related to the motherboard or the screen assembly, which require professional tools and expertise.

Read more: How to reduce daily mobile data usage in Android & iOS

Tips to Prevent Black Screen Problems

1. Use Protective Cases and Screen Protectors:

These can help mitigate the impact of drops and reduce the chance of physical damage to your phone.

2. Avoid overexposure to heat and cold:

Extreme temperatures can affect your phone’s battery and LCD performance, potentially leading to black screen issues.

3. Keep Your Software Updated:

Regularly updating your phone’s OS can prevent many software issues that could lead to a black phone screen.

4. Handle Your Phone with Care:

Avoid rough handling, exposure to liquids, and placing heavy objects on your phone.

Dealing with a black screen on an iPhone or Android can be a nerve-wracking experience. However, with the right approach, most issues can be resolved, either at home or with professional help. Start with simple fixes like a force restart, charging and move on to more complex solutions if necessary. 

If you are also facing issues with your network, then port your number to Airtel postpaid today! Get superfast 5G network, unlimited calling, data rollover, free OTT benefits and much more. 

Share