The moment you reach into your pocket and find it empty can be jarring. Whether your phone fell out or was stolen, the loss of a mobile device can be as distressing as losing a part of yourself in our interconnected age. There are several ways to track a lost mobile phone, even if it’s switched off or the battery has died.
This guide will take you through the process of finding your lost or stolen smartphone, detailing techniques that utilise the IMEI number and those that do not. Additionally, we’ll provide advice on the steps to take if your device remains unrecovered.
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Tracking Your Lost Mobile with the IMEI Number
What is an IMEI Number?
Every mobile phone has a unique 15-digit code called the International Mobile Equipment Identity (IMEI) number. It’s like your device’s fingerprint, you can find your IMEI number by dialling *#06#
on your phone’s keypad or checking the label behind the battery on some models.
How to Track a Lost Mobile Using the IMEI Number
If you have your phone’s IMEI number noted down somewhere safe, tracking your lost mobile becomes much easier. Here’s what to do:
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File a police report with the IMEI number and other details about your phone.
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Contact your network provider and share the IMEI number to have the device blocked. This prevents anyone else from using your phone, even with a new SIM card.
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Register your phone as lost or stolen on the CEIR (Central Equipment Identity Register) portal. This notifies all Indian telecom operators to block services to your device.
Although IMEI tracking cannot determine the precise location of your phone, it can make the device inoperable for potential thieves. IMEI number allows you to establish ownership should the phone be found or retrieved.
Finding Your Lost Mobile Without the IMEI Number
Using Built-in Phone Tracking Features
Modern smartphones are equipped with integrated tracking features that allow you to find your device even without an IMEI number. However, these features must be activated in advance, so it’s wise to configure them as soon as you acquire a new phone.
Find My Device on Android
In an Android phone, the “Find My Device” feature is your best bet for tracking your lost mobile without the IMEI number. Here’s how to set it up and use it:
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Go to
Settings > Security > Find My Device
and make sure it’s turned on. -
Sign in to your Google account if prompted.
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If you lose your phone, go to android.com/find on any computer or other mobile device.
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Sign in to the same Google account linked to your lost phone.
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On the map, you’ll see your phone’s approximate location. You can also play a sound, lock the device, or erase its data remotely.
Find My iPhone on iOS Devices
For iPhone users, the “Find My” app is a powerful tool for locating a lost mobile phone. Here’s how it works:
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On your iPhone, go to
Settings > [Your Name] > Find My > Find My iPhone
and toggle it on. -
If you misplace your iPhone, open the Find My app on another iOS device or go to icloud.com/find on any computer.
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Sign in with your Apple ID and select your iPhone from the list of devices.
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You’ll see your iPhone’s location on a map, with options to play a sound, turn on Lost Mode or erase the device remotely.
Both Find My Device and Find My iPhone use GPS, Wi-Fi and cellular data to track your lost mobile, so they work even if the device is switched off. However, if the battery is dead or the phone is offline, you’ll only see its last known location.
Tracking Your Lost Mobile with Your Phone Number
If you didn’t set up any tracking features beforehand, don’t fret. You may still be able to find your lost mobile using just the phone number. Many mobile network operators offer tracking services for a fee. For example, with Airtel, you can track your lost mobile by following these steps:
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Call Airtel customer care at 198 or 121 from any phone.
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Request the “Locate My Mobile” service.
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Provide your lost mobile’s phone number and answer some security questions to verify your identity.
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If your request is approved, Airtel will send you an SMS with your device’s approximate location, based on the last recorded cell tower ping.
Keep in mind that this method is less precise than GPS tracking and only works if your lost phone is still connected to the Airtel network.
What to Do If You Can’t Find Your Lost Mobile
If none of the above methods help you track down your lost mobile phone, it’s time to take some damage control measures:
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Change all your important passwords, like banking, email, and social media accounts.
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Call your mobile operator and ask them to suspend or disconnect your SIM card to prevent unauthorised use.
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If you had any sensitive data or private information on your lost device, watch out for signs of identity theft in the coming weeks.
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Consider getting a new phone and SIM card. With Airtel’s prepaid plans, you can get a replacement SIM quickly and easily, with plenty of data and calling benefits to stay connected.
Misplacing your mobile phone can be a nerve-wracking experience. However, prompt action and the correct tools can significantly increase the likelihood of retrieving it. In case your device remains lost, you can safeguard your personal information by implementing essential security measures.
Take care and hopefully, you’ll never need to employ this advice. But in case you do, stay calm, adhere to the procedures, and be aware of the alternatives available to you.