How to remove FASTag from the Blacklist

We’ve all been there. Cruising down the motorway, relishing the ease of using FASTag to swiftly clear toll plazas, only to discover our FASTag is blacklisted. Panic ensues. What does a blacklisted FASTag mean? How do you go about resolving the situation? Well, fear not. This article serves as your interactive guide on how to remove FASTag from the blacklist and have you zipping through tolls once again.

Why does a FASTag get blacklisted?

Imagine having a direct debit for utilities but never ensuring you have enough funds in your bank. Eventually, the provider would stop the service, wouldn’t they? The same logic applies to the FASTag. FASTag showing blacklisted means you’ve hit a snag. Here’s why:

Reasons why your FASTag got blacklisted

• Insufficient Balance: Much like our earlier analogy, if your FASTag account lacks adequate funds, the tag gets blacklisted.
• Account Closure: If for any reason your FASTag-linked account gets closed, the tag becomes blacklisted.
• Document Discrepancy: Incomplete or incorrect documentation can lead to a blacklisted tag FASTag.

• Expired FASTag: Tags have a limited lifespan. An expired tag automatically gets blacklisted.

Procedure to check if FASTag is blacklisted

Before diving into how to remove blacklisted FASTag, it’s wise to ensure that it’s indeed blacklisted. Here are detailed steps for your understanding:

• Visit the official FASTag website.
• Use your credentials to log in.
• Navigate to ‘Manage Tags’ section. 
• Select your vehicle’s registration number. 
• Proceed to check the status of your FASTag.
• If the status shows ‘blacklisted’, it shows your FASTag has been blacklisted for one of the above-mentioned reasons. 

Once you have identified that your tag is blacklisted, we suggest you start the process for activating it right away. 

Procedure to Remove FASTag from Blacklist

Follow the below steps to activate your FASTag:

• Recharge your FASTag account to the required minimum balance right away. The most common reason for blacklisted FASTag is insufficient balance. You can recharge FASTag in a few simple steps from the Airtel Thanks app. Keep reading to find detailed steps to recharge your FASTag with the Airtel Thanks app.

• If your documents had created the issue, provide updated and necessary documents in the correct format to the FASTag provider to remove your tag from the blacklist.

• In case, your FASTag is expired, renew your FASTag.

• If nothing works out or you don’t understand what is the reason your FASTag got blacklisted, simply call customer service for assistance. 

FASTag has streamlined the toll collection process on highways across India, making it non-stop and electronic. For Airtel users, buying and recharging a FASTag has been made easy through the Airtel Thanks App. Let’s look at the steps involved in buying and recharging your FASTag using the Airtel Thanks app.

Related read: Why use FASTag on Highways?

How to recharge FASTag from the Airtel Thanks app?

Here’s a step-by-step guide on how to do it:

• If you haven’t already, download the Airtel Thanks.
• If you’re a first-time user, you’ll be required to register using your Airtel mobile number. 
• Tap on the ‘pay’ section. 
• Scroll down and find ‘FASTag recharge’. Tap on it.
• Enter your details. And tap on proceed. 
• Now enter the recharge amount and make an online payment. Several modes of payment are available in the app.
• Once the payment is complete, your FASTag will reflect the balance. 

If you wish to buy a FASTag, you can easily buy one from the Airtel Payments Bank website and the Airtel Thanks app. 

Here are the steps for the Airtel Payments Bank website:

• Go online and head to Airtel Payments Bank official website.
• Click on the NETC FASTag icon available on the home page.
• You will see a Buy NETC FAStag banner. Under that, enter your Vehicle Registration Number.
• Upload front and back side pictures of your RC. 
• Now click on Next to proceed.
• Follow the steps displayed further.
• Make the payment online using Airtel Wallet or Internet Banking. 
• Once the payment is successful, the FASTag will be dispatched to you via post. 

Now that you know all about FASTag Blacklisting and recharge/buying process, we assure a smooth journey for you! Knowing why FASTag gets blacklisted is half the battle won and understanding how to remove FASTag from the blacklist ensures you’re well-equipped to tackle the issue head-on. Remember, balance checks, timely renewals, and keeping your documentation up to date can save you from the dreaded FASTag blacklist. But should you find yourself in the midst of it, this guide’s got your back. Safe travels!

Also read: How to recharge FASTag Online and Offline