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Close a FASTag Account

How to Close a FASTag Account – Complete Guide

FASTag is a revolutionary technology that has completely transformed the way we travel on the highways of modern-day India. There was a time when long queues at the toll plazas used to be a massive headache for everyone. With the integration of FASTag now, on all the national highways, those sights are seldom seen. 

As a result of this boom, FASTag integration has also seen a very eager response from regular car owners. However, there are times when one might want to close their FASTag account. For example, when they are selling off their cars. In such cases, it is extremely important that you close your FASTag account. After all, in no scenario would you like to pay the toll fees for another person, right? 

Here’s everything you need to know about why and how to close a FASTag account. 

When should you close your FASTag account?

Every car owner knows that their vehicles have a registered vehicle number. Now, when you do apply for FASTag, your registered car number is also linked with your FASTag account. Therefore, while selling your car, the new owner registers the vehicle once again under his/her name.

Once that person has taken ownership of your car, the FASTag account will still be linked to your name and your bank account, if not closed. As a result, there will be delays in making FASTag payments. Moreover, FASTag could also deduct funds from your bank account whenever the new person has to pay a toll fee. This, in fact, could relate to a dispute between you and the new vehicle owner.

To ensure none of these unpleasant scenarios happens, it is very important that you close your FASTag account before selling your car. 

Read more: Everything you need to know about FASTag

Ways to close my FASTag account

Here are some of the ways in which you can close your FASTag account:

1. Reach out to NHAI customer care

One of the easiest ways to cancel your FASTag is by reaching out to NHAI. Call the NHAI customer care number at 1033. Inform them that you wish to sell your car and ask them to initiate the process of deactivating your FASTag.

Read more: How to recharge FASTag with vehicle number?

3. Raise a deactivation request with the Airtel Thanks app

You could also raise a deactivation request from your Airtel Thanks app. Simply open the Thanks app, go to the section from where you make your FASTag recharge payments, and start with the deactivation process. 

3. Use your bank’s online portal

You can also issue a FASTag deactivation request using your bank’s website. Log in to the online banking platform where your FASTag account is linked and put in the deactivation request. 

Use these methods to close your FASTag account without any obstacles!

Read more: Here’s how one can recharge FASTag

Benefits of FASTag

One might think that they can just choose not to use FASTag at toll plazas and just pay cash. However, that is no longer a solution because the Government has now made FASTag mandatory for all cars. Moreover, it is also a piece of technology that has made handling traffic snarls at toll plazas way more useful. In addition, FASTag is also environmentally friendly – you do not have to leave your engine running as the cars slowly crawl their way up the toll booth.

Here are some of the biggest benefits of FASTag:

  1. It is a completely online and cashless form of transaction
  2. You will not have to worry about carrying change on your highway trips anymore
  3. You save up on fuel
  4. It is instant 
  5. No more long waiting lines at the toll
  6. You can keep a track of your FASTag spending using Airtel Thanks

Therefore, when you are selling your car, it is extremely important that you do in fact close your FASTag account. It would ensure that the new owner of your car can easily register for FASTag once again and make payments online.

Now, for recharging your new FASTag account, make sure you get the Airtel Thanks app. With plenty of features, benefits, cashback rewards and more, the Airtel Thanks app has become the go-to app for thousands of FASTag users all over the country. Now it is time that you get it too and zoom past toll plazas using FASTag!

Read more: How to recharge FASTag online and offline

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