How to check call history details – Airtel Thanks App

Your call history is usually logged in the log tab of your app. You can view the same to a certain extent on the phone app in your app. When it comes to an Apple iPhone, call history is usually deleted after every two days. In such a case, it can be hard for you to track down whom you called and for what time duration. Therefore, it is important to know how one can check their call history easily.

Even if you have an Android phone, scrolling down and finding a call log can be exhausting. Therefore, a detailed report of your call logs displayed in a systematic format can be useful. But most of us don’t really know how to find such a report for a prepaid sim connection. Don’t worry, though! Airtel Thanks has got you covered. Users usually see Airtel Thanks as a mobile recharge app. But it is so much more!

Your call history can be checked online using the Airtel Thanks app. Most of the users don’t know about this process. Therefore, we will talk about how to get the call history of any number using the Airtel Thanks app.

So, let’s get started.

How to get the call history of a mobile number?

If you are a postpaid user, your monthly bill can help you find the detailed call history easily. But if you are a prepaid user, you have to rely on your phone logs to check the call history. Sometimes, you wish to save the contact of a person who called you two days back. It is hard to find the number by scrolling through the phone log list and saving it accurately.

A detailed list in a PDF format with the time and duration of the call can help not only identify the number but also check how many times you have contacted the same number.

You can download a PDF format document of your call history for one month or six months from the Airtel Thanks app using the steps given below.

Follow these steps to check call history:

• Open the Airtel Thanks app on your phone. If the app is not updated, make sure to update it from Google Play Store or Apple App Store.
• Once updated, please open the app.
• Directly, tap on the Help tab of the app. It is located at the bottom of the app screen in the extreme right corner.
• The Help tab as the name suggests, helps the users to raise a complaint against any Airtel services and track the status of the request regularly. You can also use the Help section to start a chat to get an appropriate response to your queries. This Help section can also assist you to get the call history of your mobile number.
• Once you are in the Help section, tap on the Chat icon.
• A new tab will open for you. Here, you will have a list of pre-recorded queries like transaction history, recharge history, etc. Ignore these and tap on the chat box.
• Type Call history here. You can also use the voice feature. Once you type call history, you will see the following text:
  “To receive the call details for your Airtel Prepaid on your email ID, SMS EPREBILL (space) MONTH (space) EMAIL ID to 121. There are no charges for the bill. You will receive the call details for all chargeable transactions done from your account.”
• According to the above message, you need to send an SMS to 121 with the specific format to get a report for your call history.
• If your number is 9535659098 and email ID is xyz@gmail.com, your message will look like this – EPREBILL OCTOBER xyz@gmail.com . You need to type this SMS and send the message to 121 from the messaging app in your phone.
• After sending the SMS, wait for a few seconds or minutes. You will receive a similar response as this – “Hi, Ebill for 9535659098 for the month of Sep’22 has been sent to your email ID: hari97989@gmail.com. Your ebill password is XXXXXXXX. Your ebill password is usually your DOB and last 4 digits of your phone number.
• Now open Gmail on your phone or laptop. You must have received the mail from Airtel. Scroll down to open the PDF. Enter the password.
• And voila, you now have a detailed report of your call history for the month of September 2022.

How to get Airtel call history for the last 6 months?

To get the Airtel Call history of the last 6 months, you can follow similar steps for each month. You cannot get the bill for all 6 months together in one go.

We hope now you understand how to get the call history of your mobile number online for free using the Airtel Thanks UPI payment app.