Modus Operandi

Fraudsters create a third-party phishing website which looks like an existing genuine website, such as - a bank’s website or an e-commerce website or a search engine, etc.

•Links to these websites are circulated by fraudsters through Short Message Service (SMS) / social media / email / Instant Messenger, etc.

•Many customers click on the link without checking the detailed Uniform Resource Locator (URL) and enter secure credentials such as Personal Identification Number (PIN), One Time Password (OTP), Password, etc., which are captured and used by the fraudsters.

Precautions

•Do not click on unknown / unverified links and immediately delete such SMS / email sent by unknown sender to avoid accessing them by mistake in future.

•Unsubscribe the mails providing links to a bank / e-commerce / search engine website and block the sender’s e-mail ID, before deleting such emails.

•Always go to the official website of your bank / service provider. Carefully verify the website details especially where it requires entering financial credentials.Check for the secure sign (https with a padlock symbol) on the website before entering secure credentials.

•Check URLs and domain names received in emails for spelling errors. In case of suspicion, inform