Elevate customer interactions and conversations with Airtel IQ WhatsApp Business APIs
Say goodbye to communication obstacles as we bring to you immediate and secure messaging experiences that effortlessly cater to your customers needs.
- Lead Generation
- Customer Support
- Bill Payment
- Order and Transaction
Create customized campaigns that speak directly to your audience
- Boost your ROI with curated campaigns designed for better impact.
- Deliver personalized ad creatives that resonate with millions of customers in no time.
- Execute cart abandonment campaigns with tailored customization.
Offers round the clock support through our chatbots or real-time agent interactions
- Integrated customer support on WhatsApp with bot and live agent connections.
- Engage customers through personalized rich media content generated in runtime.
Seamlessly integrate UPI payments within WhatsApp for hassle free transactions
- Capture data from bill images.
- Enable convenient bill payments.
Streamline your ordering process from managing orders to facilitating payments
- Benefit from our merchant onboarding on ONDC network enabling ordering via buyer apps.
- Order Management System integrated with WhatsApp ensures online servicing.
- Our plug in works seamlessly with any POS system to engage customers while offering digital invoicing solutions.
Exclusive features of Airtel IQ WhatsApp API for business
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Rich media messaging
Engage with your customers with impactful images, videos, and documents effortlessly.
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End-to-end encryption
Build trust by implementing end to end encryption to protect your conversations.
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Two-way conversations
Facilitate interactions by intelligently routing messages between bots and agents, for efficient two-way conversations.
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Verified business profiles
Build a recognizable and trustworthy enterprise profile.
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Campaign manager
Manage your brand promotions effectively with our interactive interface.
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Delivery and read receipts
Improve customer contact rates by better tracking of communication delivery metrics.
What sets Airtel IQ WhatsApp API apart?
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Unique WhatsApp number
Single number for instant query resolution. Each customer mapped to an individual relationship manager.
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One business, one contact
Avoid confusion and clutter. Provide a WhatsApp number specifically assigned to your business.
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Contextual record
Maintain a historical record of conversations ensures that all concerns or issues can be easily tracked and referenced.
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Intelligent channel fallback
Automatically re-route messages through channels like SMS, WhatsApp or Voice to ensure seamless communication.
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Telco-powered performance
WhatsApp Business API supports 250 transactions per second, resulting in enhanced mean-time to resolution and acquisition cost.
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Partner connect
Flexibility to choose from over 60 partners who can provide tailored solutions for your needs on WhatsApp.
Custom solutions, empowering your business journey
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