With Airtel Cloud Telephony voice solutions, overcome missed calls, multiple phone line and high phone cost issues
Airtel IQ Cloud Telephony is a comprehensive voice solution that caters to all types of business calls. Talk to your customers with all incoming and outgoing calls through one unique number. Tailor their experience with features like mobile number caller ID for faster pickups, brand-driven landline caller ID for recognition, call masking for user privacy, and toll-free options for cost-effective customer outreach.
- Safe Customer Outreach
- Automated Announcement
Use Cloud Telephony to conceal phone numbers during communication
- Mask sensitive information of your workforce as well as your customer.
- Assign temporary or proxy phone numbers to safeguard details.
Cloud Telephony solutions help in setting 10-15 seconds pre-recorded calls
- Inform customers about change in flight timings.
- Send automated voice reminders for scheduled appointments.
- Voice confirmations for order placements or deliveries.
Exclusive features of Airtel IQ Cloud Telephony
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Click to call
Enable an immediate one-touch connection with your customer.
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Interactive voice response
Automate your call interactions and streamline call flows with pre-recorded voice messages.
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Outbound dialer
Tailor your voice calls for effective customer engagement and prospecting.
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Mobile and landline CLI
Increase call pick up rate by using customizable number Calling Line Identification.
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Toll-free
Ensure your customers bear no call charges when calling you.
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Number masking
Protect your user as well as your employee’s privacy.
Custom solutions, empowering your business journey
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