Distinguish your calls from anonymous spam callers to improve customer engagement & brand perception
With the recent increase in spam calls, customers often ignore calls from unknown numbers due to the fear of it being fraudulent. Business also suffer from this as legitimate business calls often get flagged as spam. Airtel aims to empower businesses counter this with Caller Name Display which shows your business name alongside the number, verifying your identity and building trust.
- Enhance Brand Legitimacy
- Positive Brand Perception
- Increase Call Answer Rates
Caller Name Display fosters trust and establishes your brand as a reputable entity.
- Differentiate your identity from anonymous spam callers.
- Reassure customers with your unique caller name to build trust.
Caller Name Display creates a favorable a brand impression
- It creates a unified brand experience that reinforces recognition and trust across all customer touchpoints.
- Promote customer loyalty and long-term relationships.
Your business name is displayed on the recipient's phone screen, significantly increasing the likelihood of calls being answered.
- Provide context for every call that is being made to customer.
- Create a distinguished identity for your brand communication.
Exclusive features of Airtel Caller Name Display
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No Third-Party Dependence
Directly integrates with Airtel services, eliminating the need for additional apps or platforms.
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Easy Activation
No complex integrations—activate Caller Name Display on existing Airtel numbers or opt for new Airtel connections.
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Fraud Prevention
Helps distinguish your legitimate calls from spam or fraudulent ones, improving customer trust.
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Real-Time Caller Identification
Your business name is displayed instantly as the call rings, ensuring immediate recognition.
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Scalable Solution
Supports businesses of all sizes, from single numbers to large-scale operations with multiple lines.
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Improved Customer Insights
Gain analytics on call engagement, such as answer rates and interaction patterns.
Customer success stories
Airtel's Caller Name Display service has improved our call center operations at Matrimony.com. Our customers now recognize our brand when we call, leading to better answer rates. This simple solution has enhanced customer engagement, making it a practical addition to our customer support infrastructure.
Arjun Bhatia
Chief Marketing Officer, Matrimony.com
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