BANKING & FINANCIAL SERVICES

Reduce Spam and
Protect your customers
from unexpected losses

Airtel IQ Assured Delivery – An easy to integrate omni-channel solution.

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CASE STUDY

98% spam reduction for 2Mn+ customers for a leading bank resulting in customer loyalty and confidence

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Leading banks and financial services companies trust Airtel’s solutions to talk to their customers.

India's BFSI sector is undergoing digital transformation with exciting trends like next- gen banking and AI, but struggles with legacy infrastructure, poor customer engagement, security concerns, and low digital literacy. This gap between traditional and next-gen banking impacts customer experience and financial inclusion. Airtel Business with its suite of solutions, aims to aid all such enterprises to build a safe digital banking future and ensure they engage with their customers better.

Delivery Assurance
Spam Protection
Compliant Operations
Team Collaboration
Agile Networks
Omni-Channel Campaigns

Leading banks trust Airtel IQ Assured Delivery for reliable transactional communication delivery.

Create omni-channel campaign flows with near-zero latency for time sensitive communication.
Department of Telecom audited, transparent reporting with no third-party interference.

Our customers have achieved 98% spam reduction with Airtel IQ SpamShield in 2023.

AI / ML based platform for detection, prevention and suspension of spam.
Cert-In, BIS, ISO, GDPR complaint solution, making it 100% secure.

Robust and fail-proof security for trustworthy customer engagement.

Department of Telecom compliant reporting.
Value added services for swifter DLT operations.
Protection against any possible data leakage.

1 lac+ Indian companies trust Airtel for all their internal or external communication needs with IQ Business Collaboration

Reduce CAPEX and TCO as no extra hardware needed, seamless integration with MS Teams.
Effortless MS Teams and Airtel PSTN integration.
Reliable, secure calls with Airtel's robust infrastructure.

A leading Indian bank achieved 99.5% uptime across remote 2000+ branches using Airtel Managed SD-WAN.

Use of one centralized box for network and firewall functions, reducing device reliance.
Optimize WAN, enhance security, and control everything centrally for efficient management.
Access cloud applications with flexibility and visibility.

A leading furniture rental portal achieved 3000+ signups by targeting audiences near their stores with Airtel IQ Hyperlocal Marketing.

Audience targeting with 5 key parameters and 50+ interest cohorts, providing insights from 1/3rd of India's population.
User-friendly platform with multiple channel capability and message personalization.
Instantly measure campaign effectiveness through comprehensive real-time analytics and reporting.

From bank to insurance, empowering your business with
custom solutions

Spam Protection

Protect your customers from frauds by detecting, preventing & blocking spam

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Business Collaboration

Cloud based communications solutions for enhanced collaboration and reduced operational costs

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Hyperlocal Marketing

An omni-channel platform to help you target right and acquire new customer

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Assured Delivery

Ensure timely, assured delivery of transaction messaging across channels

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Build Agile Networks

Acquire a flexible network, boost performance, and foster innovation for building agile networks

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View More Solutions

Products suited for your business needs

Colocation

Build your future ready infrastructure with Nxtra. Learn More
WhatsApp

Deliver engaging & secure messaging experiences, addressing customer needs. Learn More
SMS

Deliver Messages at scale with proven SMS API. Learn More
Secure Internet

Increased network security for assured business continuity. Learn More
Corporate Postpaid

Get faster speeds and better indoor and outdoor coverage with Airtel 5G Plus. Learn More

Why Airtel for banking and financial services?

100% compliant operations

We understand that compliance & risk are important pillars for this industry and therefore, we offer solutions which are regulated and compliant as per industry standards.
Increase customer satisfaction

Our strength in core connectivity ensures we deliver communication better than anyone else to increase your CSAT scores.
Heavy investments in AI

Our AI/ML Platform safeguards your customers from spam messaging, protecting brand integrity.
Better network control

Agile, reliable and secure networks with adjustments on the go.
Exhaustive audience insights

Leverage sharp insights from 355 Mn+ users to segment better and drive impactful marketing campaigns.
Optimize operational costs

Reduce hardware costs with us by employing cloud based collaborative solutions as per your need.